Shipping policy

Last Updated: March 2026

Thank you for shopping with us. We are committed to providing a smooth and transparent shipping experience. Please review our shipping policy below for important information regarding order processing, delivery times, and tracking.

1. Order Processing Time

All orders are carefully processed and prepared for shipment within 1–2 business days after the order is placed. Processing times do not include weekends or holidays.

Once your order has shipped, you will receive a confirmation email containing your tracking number.

2. Estimated Delivery Time

Delivery times begin after order processing is complete and are provided as estimates only.

Standard Shipping: 7–21 business days

Please note that delivery times may vary due to factors beyond our control, such as customs delays, weather conditions, holidays, or carrier-related issues.

3. Shipping Rates

Shipping costs are calculated based on the weight of your order, destination, and selected shipping method. The exact shipping cost will be displayed at checkout before you complete your purchase.

4. Tracking Information

Once your order ships, you will receive an email with a tracking number and a link to track your package in real time.

If you do not receive tracking information within 24 hours of shipment, please contact our customer support team for assistance.

5. Lost or Damaged Packages

If your package arrives damaged or does not arrive within the estimated delivery timeframe, please contact us as soon as possible with your order number and tracking details. We will work directly with the shipping carrier to investigate and resolve the issue promptly.